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Compassionate, dignified support when families need it most. We handle logistics so loved ones can grieve.
We are deeply sorry for your loss. Awake provides practical funeral support with respect, cultural sensitivity, and attention to the details families often cannot manage during bereavement.
Our funeral services combine casework support, logistics (transport, mortuary liaison, burial or cremation arrangements), and optional memorial planning. We work with families, faith leaders, and local authorities to ensure that arrangements are handled quickly, respectfully, and in line with cultural or religious preferences.
Tailored funeral support, available within our service area. Options below are adaptable — we prioritise the family's wishes.
Immediate practical support for low-cost funerals.
Ideal when families require quick, dignity-first assistance.
Additional logistics and a small memorial coordination.
Balances practical support with a modest ceremony.
Full-service support including memorial coordination and aftercare.
Best for families who prefer Awake to manage logistics end-to-end.
Awake subsidises costs for eligible households. Package prices are indicative and depend on choices such as venue, number of guests, transport distances and faith-specific services. Contact us for a tailored quote.
We arrange dignified transport for the deceased and coordinate with mortuaries or hospitals. Transport services include pickup within the city and short-distance transfers. For long-distance transfers, additional logistics/fees may apply.
We help families collect and submit death certificates, burial permits, and other required paperwork. Awake can connect families to legal aid partners when there are estate or identification issues.
We respect religious rituals and cultural practices. Tell us your preferences during intake and we will coordinate faith leaders and culturally appropriate arrangements.
For urgent cases we aim to respond within 2 hours during hotline hours. Standard intake and planning conversations occur within 24 hours. Timelines vary with paperwork and external partner availability.
We provide immediate emotional support during intake and can refer families to trained counsellors, support groups, and longer-term mental health services. Aftercare includes a follow-up call and connection to community-based grief groups.
All requests are treated with confidentiality. If you require a translator or faith-specific liaison, tell the intake officer.
Funeral subsidies are means-tested and prioritise households in acute financial need, survivors of violence, and referrals from partner agencies. Families are expected to provide documentation where available; we assist when documents are missing.
Grace Njeri
Head of Outreach & Funeral Services Liaison
Available: Mon–Fri 09:00 — 17:00 (after-hours by hotline)
Email: grace@awake.org
Phone: +254 711 333 333
Yes — Awake provides basic coffins/shrouds as part of the Consolation (Basic) package when needed. Families can also supply their own.
Absolutely. We coordinate with faith leaders and respect ritual timing and traditions — please specify during intake.
We aim to arrange urgent transfers within hours. Full memorial coordination is typically completed within 24–72 hours depending on venue and third-party availability.
Yes. We refer families to child-friendly counselling partners and provide age-appropriate grief resources.
We extend our deepest condolences. If you need assistance right now, please call the Funeral Services Line or the Emergency Hotline. Awake handles all requests with confidentiality and care.
